Nobacco celebrates another top accolade, winning the Brand of the Year award at the UX/CX Awards 2024. With its innovative services, the company managed to establish personal communication with its customers, who enjoy a superior online shopping experience. This significant achievement was realized through the valuable strategic partnership with Plushost and its advanced technological solutions, aimed at continuously improving user and customer experiences.
A leader in the vaping products industry since 2008, Nobacco stood out and was recognized for its dedication to innovation and its customer-centric approach. With 61 stores and over 320 points of sale, it remains the only company in Europe offering all alternative vaping solutions.
Nobacco's CEO, Markos Markopoulos, stated: "We are proud of this distinction, which confirms our leading position in the market and our commitment to providing top-notch customer service. Nobacco continuously invests in innovative solutions that meet consumer needs, offering a safe and reliable experience across all touchpoints. Plushost, as a strategic partner of Nobacco, played a crucial role in this success by providing technological solutions and platforms that enhance the user experience at every level."
Nobacco won a total of 8 awards, including 6 Gold in categories such as Best in Tobacco and Best Use of AI/Machine Learning. These awards highlight the relationship of trust and care between Nobacco and its customers, as well as its commitment to the continuous improvement of its products and services.